Earlier this month, the Office of Servicemember Affairs (OSA) released its annual report covering the Office’s activities during fiscal year 2019, which covers the period of October 1, 2018 to September 30, 2019.
Noteworthy items include:
- Top Complaints Received from Military Consumers During FY19. In FY19, the same overall number of complaints (34,600) were submitted as in FY18.