In December, we wrote about the CFPB’s announcement that it had opened an Ombudsman Office to assist in the resolution of individual and systemic issues that a depository entity, non-depository entity or consumer has with the CFPB. As part of the CFPB’s efforts to publicize the Office, Wendy Kamenshine, Acting Ombudsman, spoke about the Office’s role on February 28 in a teleseminar sponsored by the Consumer Data Industry Association.… Continue Reading