The American Bankers Association has invited me to speak at their series of telephone briefings on Unfair, Deceptive or Abusive Acts or Practices, or UDAAP. I will be a panelist for two of the briefings—”UDAAP Issues in Operations and Product Design” on July 10, 2012, and “Social Media and the UDAAP Impact” on July 24, 2012.… Continue Reading
social media
CFPB makes plans to handle its growing body of tweets, Facebook posts and YouTube videos
By Ballard CFS Group on
Posted in CFPB General, Regulatory and Enforcement
As a brand-new federal agency, and one whose mission unquestionably involves interaction with the public, the CFPB has fully embraced communication tools like Facebook, Twitter and YouTube. The Bureau has been making “friends” with people at a rate that would make even the most industrious teenagers jealous: it has been “liked” over 8,800 times on Facebook and is being followed by almost 7,000 people on Twitter. … Continue Reading