The CFPB has issued its May 2017 complaint report highlighting complaints from “older consumers,” who the CFPB defines as consumers who voluntarily reported their age as 62 or older.  The CFPB reports that consumers voluntarily reported their age in 54 percent of complaints.

General findings include the following:

  • As of April 1, 2017, the CFPB handled approximately 1,163,200 complaints nationally, of which approximately 103,100 (9 percent) were submitted by older consumers, including approximately 2,200 older consumer complaints in March 2017. 
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