While most websites of businesses, including banks and financial services providers, should be accessible to individuals with disabilities, questions exist as to how this requirement is enforced.  On September 25, 2018, the U.S. Department of Justice issued a letter to a member of the U.S. House of Representatives in which it took the position that

Last week, the CFPB launched a new interactive online tool it’s calling “Ask CFPB” that contains questions and answers intended to help consumers better understand financial products and services. The questions and answers are divided into three general categories: definitions, explanations of terms and features, and information designed to help consumers navigate various situations (