In this podcast, we discuss significant consumer arbitration developments since Congress’ Oct. 2017 override of the CFPB’s arbitration rule, including the prospects of proposed federal legislation, litigation developments, and how arbitration agreements can be revised to address risks created by those developments. We also review best practices for drafting consumer arbitration agreements and hear from Alan Kaplinsky about his experience as a witness at the Senate’s April 2019 arbitration hearing, the current political dynamics surrounding arbitration, and hearing takeaways.

Click here to listen to the podcast.