Ballard Spahr partner Stefanie Jackman, who leads the firm’s Debt Collection Team, has been appointed to the new Legal Advisory Board (LAB) that the Consumer Relation Consortium (CRC) is launching in 2020.  The LAB is an exclusive group of not more than ten outside counsel with expertise in the accounts receivable industry who have each pledged their time and resources to support the CRC’s mission.

The CRC is an organization comprised of more than 60 national companies representing the diverse ecosystem of debt collection including creditors, data/technology providers and compliance-oriented debt collectors that are larger market participants.  Established in 2013, CRC brings together a wide range of stakeholders—including consumer advocates, federal and state regulators, academic and industry thought leaders, creditors and debt collectors—to work on the development of ways to improve the consumer experience.  The LAB will serve as a legal resource to the CRC’s members and assist in fulfilling the CRC’s mission of promoting forward-thinking approaches to the issues raised by regulatory policy and technology innovation in the accounts receivable industry.