On September 7, 2012, the CFPB hosted a webinar, followed by a Q&A session, covering the Bureau’s Consumer Complaint Database. The webinar was conducted by Camille Busette, the CFPB’s Assistant Director of the Office of Financial Education, and Scott Pluta, the Assistant Director for Consumer Response.
Perhaps the most significant announcement during the presentation was that by the end of September, a government portal will be launched through which other federal regulators, state regulators, and attorneys general will be able to exchange complaint information. … Continue Reading