NY DCA

New York City Department of Consumer Affairs Releases Glossary and Translations of Commonly-Used Terms Just Before October 1, 2020 Expiration of Enforcement Grace Period

By Christine Emello on October 1, 2020

Posted in Debt Collection, Regulatory and Enforcement

The enforcement grace period for the New York City Department of Consumer Affairs’ (“DCA”) new debt collection rules, ends today, October 1^st.

Among the provisions of the new debt collection rules is the requirement for entities engaged in debt collection procedures to include a link to the DCA’s glossary and translations of commonly-used terms in debt validation letters and/or on their public websites, along with a disclosure to consumers that a translation and description of commonly-used debt collection terms is available in multiple languages on the DCA’s website.… Continue Reading

New York City Department of Consumer Affairs extends enforcement grace period on its new limited English proficiency debt collection rules to October 1, 2020

By Christine Emello & Ballard CFS Group on August 26, 2020

Posted in Debt Collection, Limited English Proficiency, Regulatory and Enforcement, State regulation

As discussed in our June 12th and August 7th posts, The New York City Department of Consumer Affairs (“DCA”) issued new debt collection rules related to limited English proficiency servicing, which took effect June 27, 2020. Due to the COVID-19 crisis, the DCA provided the industry with a 60-day enforcement grace period until August 26, 2020.… Continue Reading