Mercedes Kelley-TunstallThe American Bankers Association has invited me to speak at their series of telephone briefings on Unfair, Deceptive or Abusive Acts or Practices, or UDAAP. I will be a panelist for two of the briefings—”UDAAP Issues in Operations and Product Design” on July 10, 2012, and “Social Media and the UDAAP Impact” on July 24, 2012.

All of the briefings are two hours and are scheduled for 2:00 – 4:00 p.m. ET. The series of three briefings began on June 26, 2012, with “UDAAP Issues in Marketing and Advertising.” Each of the programs is also approved for varying levels of CFMP, CRCM, and CPEs for CPAs.