On October 7, 2015, the CFPB held a field hearing on arbitration.  At the hearing, Alan S. Kaplinsky, Practice Leader of Ballard Spahr’s Consumer Financial Services Group, at the invitation of the CFPB, presented the industry’s perspective on arbitration agreements.

The CFPB recently released a video of the field hearing.  Alan’s remarks can be found at the following segments of the video:  39 to 43 minutes, 56 to 62 minutes and 70 minutes to 74 minutes.