At the Comply2017 conference held earlier this week in New York City, Scott Steckel, a member of the CFPB’s Office of Consumer Response, gave a presentation in which he detailed the CFPB’s complaint process and how the CFPB shares complaint data through its complaint database.

Also at the conference, Ballard Spahr attorney James Kim moderated a panel discussion focused on innovation in which the panelists were Paul Reymann, Director for Consumer Compliance Policy at the OCC, and Duane Pozza, Assistant Director, Division of Financial Practices, at the FTC.  Mr. Reymann is a member of the OCC’s Office of Innovation which is handling the OCC proposal to allow fintech companies to apply for special purpose national bank charters.  The panelists discussed the agencies’ work in various areas such as fintech, privacy and data security, marketplace lending and BSA/AML, as well as the Trump Administration’s potential impact on OCC and FTC priorities and plans.