CFPB, Federal Agencies, State Agencies, and Attorneys General
Online bill payment company Doxo will pay $2.1 million to settle an FTC complaint that alleged that the firm and two of its co-founders used misleading search advertising to impersonate consumers’ billers and misled consumers about junk fees they added to their bills.
According to a 2024 complaint, filed in the U.S.… Continue Reading
A federal judge has issued a Temporary Restraining Order blocking the operation of a network of 16 related companies and their principals that operated a credit repair business.
At the request of the FTC, Judge Steven Logan of the U.S. District Court for the District of Arizona has blocked Credit Glory from conducting business.… Continue Reading
The Federal Trade Commission (FTC) has taken another important step in the rapidly developing debate over “surveillance pricing.” On August 19, the FTC issued for public comment a Proposed Enforcement Policy Statement Regarding Personalized Pricing, warning businesses that using consumers’ personal data to set individualized prices without adequate disclosure may violate Section 5 of the FTC Act. … Continue Reading
The FTC recently announced the settlement (subject to court approval) of an action premised in part on its Unfair and Deceptive Fees Rule (the so-called “Junk Fee Rule”
The FTC and the companies that operate the Hopper travel apps reached an agreement that would require the companies to pay $35 million.… Continue Reading
The FTC and the Maryland Attorney General’s Office announced that Lindsay Automotive Group (“Lindsay”) must pay refunds to consumers the government officials said were misled by Lindsay, under a settlement reached with the dealerships and other defendants.
The settlement resolves allegations that Lindsay and its executives deceived consumers for years with falsely low prices and unwanted add-ons that resulted in buyers paying thousands of dollars more for their vehicles.… Continue Reading
FTC Chairman Andrew N. Ferguson has sent letters to four major financial services providers warning them that they may not engage in debanking—disqualifying potential and current customers from receiving services based on religious, or political views.
The letters were sent to the CEOs of PayPal, Stripe, Visa, and Mastercard and cite publicly reported instances of debanking by PayPal and Stripe.… Continue Reading
The FTC has sent letters to 97 auto groups, warning them that they must advertise the total price of vehicles that consumers will be required to pay; that figure must include all mandatory fees.
“When consumers do not know the true price of a car—or any product—consumers and others suffer related consequences, including that consumers cannot comparison-shop and make informed decisions, sellers trying to deal honestly with consumers are put at a competitive disadvantage, and the market cannot operate efficiently,” Christopher Mufarrige, Director of the FTC’s Bureau of Consumer Protection, wrote, in a template of the letter being sent to the auto groups.… Continue Reading
In today’s episode of the Consumer Finance Monitor Podcast Show, our host, Ballard Spahr’s Alan Kaplinsky, was joined by colleagues Steven Burt and Melanie Vartabedian to explore a rapidly evolving and increasingly complex area of consumer financial services: residential solar finance.
Building on prior discussions of the broader solar finance landscape, this episode zeroes in on the regulatory and litigation developments that are reshaping the residential solar market in real time.… Continue Reading
We are pleased to share a new podcast episode, which was taken from our September 9, 2025, webinar featuring Malini Mithal, Associate Director of the Federal Trade Commission’s Division of Financial Practices. Malini has been a valued guest on our podcast in past years, and this session provided another timely and insightful discussion.… Continue Reading
If you are subject to enforcement by the FTC (excluding antitrust laws), you will not want to miss this webinar on September 9 at Noon, ET. This, of course, includes non-bank fintechs.
As has been the case in prior years, we are delighted to once again have as our guest speaker Malini Mithal, Associate Director of the FTC’s Division of Financial Practices.… Continue Reading
