CFPB, Federal Agencies, State Agencies, and Attorneys General
The Federal Trade Commission and state of Connecticut recently secured a $4 million settlement with Chase Nissan LLC and its owners and management over allegations that the business was collecting fees without consumer authorization, including double charging for “certified pre-owned vehicles.”
The company did business as Manchester City Nissan. The Stipulated Order for a Permanent Injunction, Monetary Judgment and Other Relief was filed in the U.S.… Continue Reading
Online bill payment company Doxo will pay $2.1 million to settle an FTC complaint that alleged that the firm and two of its co-founders used misleading search advertising to impersonate consumers’ billers and misled consumers about junk fees they added to their bills.
According to a 2024 complaint, filed in the U.S.… Continue Reading
A federal judge has issued a Temporary Restraining Order blocking the operation of a network of 16 related companies and their principals that operated a credit repair business.
At the request of the FTC, Judge Steven Logan of the U.S. District Court for the District of Arizona has blocked Credit Glory from conducting business.… Continue Reading
The Federal Trade Commission (FTC) has taken another important step in the rapidly developing debate over “surveillance pricing.” On August 19, the FTC issued for public comment a Proposed Enforcement Policy Statement Regarding Personalized Pricing, warning businesses that using consumers’ personal data to set individualized prices without adequate disclosure may violate Section 5 of the FTC Act. … Continue Reading
The FTC has announced that under a proposed order filed in Nevada federal court, Dennise Merdjanian, the operator of a student loan debt forgiveness service, would be permanently barred from the debt relief and telemarketing industries
The proposed order would resolve charges that she and other operators took more than $45.9 million from consumers as part of an allegedly illegal student loan debt relief operation.… Continue Reading
The FTC recently announced the settlement (subject to court approval) of an action premised in part on its Unfair and Deceptive Fees Rule (the so-called “Junk Fee Rule”
The FTC and the companies that operate the Hopper travel apps reached an agreement that would require the companies to pay $35 million.… Continue Reading
The Federal Trade Commission recently issued a proposed policy statement that could reshape how financial services firms use AI-powered tools. The proposed statement, titled “Proposed Policy Statement Concerning the Suppression of Accuracy in Artificial Intelligence Systems,” puts AI developers on notice that altering AI outputs away from accuracy, even if done to comply with a state law, may constitute consumer deception under Section 5 of the FTC Act.… Continue Reading
A federal judge, at the request of the FTC, recently ordered Cliq Inc., a payment processing company, and its operators to pay $6.5 million for violating a 2015 federal court order intended to prevent the company from assisting in consumer fraud.
U.S. District Court in Nevada entered the order finding Cliq Inc, formerly known as Cardflex Inc.,… Continue Reading
The FTC has continued to crackdown on subscription billing and cancellation practices it considers unlawful.
Recently, at the urging of the FTC, a federal court agreed to temporarily stop a large business enterprise allegedly built on deceptive subscription schemes from continuing to deceive consumers with hidden costs and recurring charges, while failing to provide simple means to cancel their subscriptions.… Continue Reading
A U.S. District Court Judge has temporarily halted an allegedly deceptive mortgage assistance relief operation lured homeowners with promises that it could provide mortgage relief assistance under the Coronavirus Aid, Relief and Economic Security (CARES) Act.
The order, entered in the U.S. District Court for the Central District of California, was issued at the request of the FTC.… Continue Reading
