The CFPB has announced that it will begin examining post-secondary schools, such as for-profit colleges, that extend private loans directly to students and/or parents to fund undergraduate, graduate, and other forms of postsecondary education. The announcement was accompanied by the CFPB’s issuance of an update to its Education Loan Examination Procedures manual. … Continue Reading
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CFPB updates complaint system manual
By Barbara S. Mishkin on
The CFPB has released an updated version of its Company Portal Manual that describes the operation of the portal through which companies can view and respond to consumer complaints submitted through the CFPB’s complaint system (which the CFPB plans to expand beyond complaints about credit cards and mortgages to include complaints about other products such as deposit accounts.)… Continue Reading