Artificial Intelligence

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Today’s episode features Part 2 of our October 30, 2025 webinar, “AI in Financial Services: Understanding the White House Action Plan – and What It Leaves Out.” In this installment, our panel dives deeper into the evolving intersection of artificial intelligence, regulation, and innovation in financial services.

Moderated by Alan Kaplinsky, Senior Counsel, founder and former longtime leader of Ballard Spahr’s Consumer Financial Services Group, and Greg Szewczyk, chair of the firm’s Privacy and Data Security Group, the discussion cuts through hype and uncertainty to provide clear, practical insights.… Continue Reading

Today’s episode features Part 1 of our October 30, 2025 webinar, “AI in Financial Services: Understanding the White House Action Plan – and What It Leaves Out.” In this installment, a panel of leading experts breaks down the rapidly evolving role of artificial intelligence in financial services—from foundational concepts to the latest regulatory developments.… Continue Reading

In this episode of the Consumer Finance Monitor podcast, host Alan Kaplinsky welcomes Pat Utz, CEO and co-founder of Abstract, a venture capital-backed AI company headquartered in New York. Pat brings extensive expertise on artificial intelligence. The podcast focuses on current developments in AI regulation and implementation, first covering President Trump’s recent “Winning the Race: America’s AI Action Plan” and its potential impact on federal policy.… Continue Reading

The recent American Association of Residential Mortgage Regulators Annual Conference included a presentation highlighting the rising use of Artificial Intelligence (“AI”) in the Financial Services industry. As this will clearly be an ongoing focus of all regulators, not just residential mortgage regulators, we thought a short summary of the presentation, and some or our reactions to the presentation, might be of interest.… Continue Reading

Summary

On July 23, 2025, the federal government unveiled America’s AI Action Plan (the Plan), a sweeping policy roadmap aimed at clearing away regulatory barriers, supercharging U.S. investment in infrastructure and talent surrounding artificial intelligence (AI), and asserting U.S. leadership in global AI markets. The Plan creates both opportunities and challenges for business.… Continue Reading

On November 13, 2024, the Financial Crimes Enforcement Network (FinCEN) issued FIN-2024-Alert004 to help financial institutions identify fraud schemes associated with the use of deepfake media created with generative artificial intelligence (GenAI) in response to increased suspicious activity reporting. “Deepfake media” are a type of synthetic content that use artificial intelligence/machine learning to create realistic but inauthentic videos, pictures, audio, and text to circumvent identity verification and authentication methods.… Continue Reading

Many financial services providers would be required to allow consumers seeking assistance to be connected to a “real person” by clicking on one button, under a new Biden Administration “Time is Money” initiative.

“Companies often deliberately design their business processes to be time-consuming or otherwise burdensome for consumers, in order to deter them from getting a rebate or refund they are due or canceling a subscription or membership they no longer want—all with the goal of maximizing profits,” the administration said in a fact sheet.… Continue Reading

Second in a Two-Part Series on the Utility of BSA Filings

In this post, we will once again consider the issue of the utility of Bank Secrecy Act (BSA) filings to the global anti-money laundering/countering the financing of terrorism (AML/CFT) compliance regime. 

In our first blog post in this series, we invited Don Fort, a former Chief of the Internal Revenue Service’s Criminal Investigation (CI) Division, to answer questions on utility of BSA filings from the perspective of law enforcement. … Continue Reading

The U.S. Department of the Treasury (“Treasury”) has released a Request for Information on the Uses, Opportunities, and Risks of Artificial Intelligence (“AI”) in the Financial Services Sector (“RFI”).  Written comments are due by August 12, 2024. 

AI is a broad topic and the term is sometimes used indiscriminately; as the RFI suggests, most AI systems being used or contemplated in the financial services sector involve machine learning, which is a subset of AI. … Continue Reading

The Bipartisan Senate AI Working Group, led by Senate Majority Leader Chuck Schumer (D-NY) released a comprehensive Roadmap for AI policy entitled, “Driving U.S. Innovation in Artificial Intelligence.”  The wide-ranging Roadmap is a call to action to Congress, federal agencies, and the private sector to foster advancements in, and address risks posed by, artificial intelligence.… Continue Reading