On September 29, President Trump brought together many of the leading executives in artificial intelligence for a White House meeting focused on the risks associated with increasingly powerful “frontier” AI systems. The meeting produced a one-page document entitled the “White House Accord on Super Intelligence, Joint Commitment on Frontier Responsibilities.”… Continue Reading
CSBS Releases Artificial Intelligence Supervisory Framework for State Examiners
The Conference of State Bank Supervisors (CSBS) on September 16, 2026 released an Artificial Intelligence Supervisory Framework designed to help state financial examiners identify and understand how the bank and non-bank institutions they regulate are using artificial intelligence, assess the associated risks, and determine when a more in-depth review may be appropriate.… Continue Reading
Today’s Podcast Episode: AI in Financial Services—Consumer Protection Challenges in the Age of Artificial Intelligence
Artificial intelligence is rapidly transforming consumer financial services. AI systems now influence decisions involving credit underwriting, fraud detection, customer service, pricing, marketing, and even personalized financial advice. While these technologies promise greater efficiency and innovation, they also raise profound questions about transparency, fairness, accountability, and consumer protection.
In today’s episode of the award-winning Consumer Finance Monitor Podcast, our host, Alan Kaplinsky (founder, chair for 25 years and now Senior Counsel of the Consumer Financial Services Group at Ballard Spahr LLP) is joined by Delicia Hand, a nationally recognized expert on digital civil rights, AI governance, and consumer protection who leads AI policy initiatives at Consumer Reports.… Continue Reading
White House Launches “GOLD EAGLE” AI Cybersecurity Clearinghouse: What It Could Mean for Financial Institutions
The White House has announced the launch of GOLD EAGLE, a new artificial intelligence-powered cybersecurity clearinghouse intended to accelerate the identification, verification, prioritization, and remediation of software vulnerabilities across both the public and private sectors. According to the White House announcement, the initiative is designed to leverage frontier AI capabilities to identify cyber vulnerabilities more quickly than existing methods while reducing duplicative scanning efforts and providing actionable remediation information to government agencies and private-sector organizations.… Continue Reading
Consumer Finance Monitor Podcast: Agentic Commerce Is Coming—Will the Legal System Be Ready?
Artificial intelligence is rapidly evolving from a tool that assists human decision-making into technology capable of acting independently. The next frontier, often referred to as agentic AI or agentic commerce, envisions AI agents negotiating contracts, making purchases, authorizing payments, and completing commercial transactions with little or no human intervention.
While enormous investments are being made to develop this technology, far less attention has been devoted to an equally important question: What legal infrastructure will govern autonomous commercial transactions?… Continue Reading
FTC Takes Aim at AI Accuracy
The Federal Trade Commission recently issued a proposed policy statement that could reshape how financial services firms use AI-powered tools. The proposed statement, titled “Proposed Policy Statement Concerning the Suppression of Accuracy in Artificial Intelligence Systems,” puts AI developers on notice that altering AI outputs away from accuracy, even if done to comply with a state law, may constitute consumer deception under Section 5 of the FTC Act.… Continue Reading
Your First AI Policy: Six Burning Issues for Every Growing Business to Consider Before You Scale
AI is already part of everyday work at growing companies. Employees use it to draft emails, summarize documents, generate marketing copy, assist with coding, and prepare meeting notes. In some organizations, that adoption has happened informally. The tools arrived first, and internal rules are still playing catch-up.
That sequence may create problems.… Continue Reading
Today’s podcast episode: Fireside Chat with Simon Taylor and Adam Maarec
In this episode, Adam Maarec sits down with fintech thought leader Simon Taylor for a lively fireside chat focused on the rapidly evolving world of fintech, payments, and banking innovation. Adam, an experienced legal and regulatory advisor in financial services, and Simon, widely recognized for his writing, podcasts, and advisory work with fintechs, banks, VCs, and regulators, delve into some of the most relevant challenges and opportunities shaping the industry today.… Continue Reading
Today’s Podcast Episode: AI Liability Comes Into Focus: A Conversation with Mark Geistfeld on the ALI’s Civil Liability Principles Project
Artificial intelligence is rapidly transforming consumer financial services and countless other industries. As AI systems become more autonomous, adaptive, and deeply integrated into commercial decision-making, courts, regulators, and industry participants are increasingly confronting a critical question: when AI causes harm, who should be held responsible?
In our latest episode of our award-winning, weekly Consumer Finance Monitor Podcast, our host Alan Kaplinsky (the founder, Chair for 25 years, and now Senior Counsel of our Consumer Financial Services at Ballard Spahr LLP) had the pleasure of speaking with Mark Geistfeld, the Sheila Lubetsky Birnbaum Professor of Civil Litigation at New York University School of Law and the reporter for the American Law Institute’s groundbreaking new project, Principles of the Law, Civil Liability for Artificial Intelligence.… Continue Reading
Thursday’s podcast episode: CFPB Finalizes Sweeping ECOA Rule Changes: What Lenders Need to Know About Disparate Impact, Discouragement, and SPCPs
Today’s episode of the Consumer Finance Monitor Podcast features a wide-ranging and timely discussion about one of the most consequential fair lending developments in years: the CFPB’s final rule fundamentally reshaping enforcement under the Equal Credit Opportunity Act (ECOA) and Regulation B.
Hosted by Alan Kaplinsky (the Founder, Chair for 25 years and now Senior Counsel of the Consumer Financial Services Group at Ballard Spahr, LLP), the episode brings together an exceptional panel of fair lending authorities: our special guest Bradley Blower (the Principal and Founder of Inclusive-Partners LLC) along with John Culhane, Jr.,… Continue Reading